Privacy Policy

Introduction

Welcome to Locara. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

When you create an account, use our app, or contact us for support, we may collect personal information such as your:

• Name
• Email address
• Phone number
• Date of birth
• Hearing health information
• Payment information (if applicable)

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This includes:

• Device information (e.g., model, operating system, device identifiers)
• Usage data (e.g., features used, session duration)
• Location data (if enabled)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionalities
• Communicate with you for customer service, updates, and marketing
• Process your transactions and manage your orders
• Find and prevent fraud

3. Sharing Your Information

We do not sell, trade, or transfer your personal information except:

• With your consent
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect and defend our rights and property
• In case of a merger or acquisition

4. Data Security

We implement security measures such as:

• Encryption of data during transmission and at rest
• Regular security assessments
• Access controls to limit data access

5. Data Retention

We retain your personal information as long as needed to provide services and comply with legal obligations.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your data
• Rectify inaccurate or incomplete data
• Erase your data under certain conditions
• Restrict or object to processing
• Request data portability

7. Children's Privacy

We do not knowingly collect personal data from children under 13. If aware, we delete such information immediately.

8. Changes to This Policy

We may update this policy from time to time. Changes will be reflected on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@locara.com